Tuesday, November 19, 2013

Professional Event

Fundraiser for Delta Rebels Youth Football and Cheer
Decided on Dinner Dance

Things that need to be decided before event

  • Date Of Event
    • February 15th
    • Time Of Event
  • Theme For Event
    • Valentines Dinner And Dance
  • Place To Hold Event
  • Music
    • DJ
  • Caterer/What To Serve
    • Best Value/Getting Volunteer Servers
  • Bar
    • Getting Volunteers
  • Decorations
    • Theme Valentines Day
  • Raffle Prizes
    • Getting Prizes Donated
  • Volunteers
    • Organizing
    • Getting Raffle Prizes
This event I did for 5 straight years, over time it was perfected.  By the last year we had a good routine on how to handle this event.

If you are wanting to have a fund raiser for an organization, find out what would work best for your organization and what would attract the most people.




Tuesday, November 12, 2013

Purchasing Cards

Three purchasing cards that I research were:
  1. Visa
  2. Mastercard
  3. American Express 
Purchasing cards are a great way to keep track of how money is spent.  With purchasing cards you can keep track of who is buying what,  A spending limit can be put on the cards. You can reduce operating costs. This is a great way to eliminate using a petty cash system.

The Visa Purchase card has a lot of advantages.

  • Visa Purchase can be used everywhere Visa credit cards are accepted
  • You can establish spending limits
  • Electronic transaction audit trail
  • Enhanced data for monitoring use of the card
  • Protect from fraud and misuse
  • To help with state of the art reports to assist with tax reporting
  • Access 24/7 customer care service with emergency cash and card replacement
Benefits

  • Auto Rental Collision Damage Waiver
  • Emergency Card Replacement and Emergency Cash Disbursement
  • Lost/Stolen Card Reporting
  • Travel and Emergency Assistance Services
  • Cardholder Inquiry Service

Organizing My Personal Records

When your organizing your personal records, there are three areas that are important.

  1. Findability
  2. Confidentiality
  3. Safety
Findability, making sure the record can be access easily and in a timely manner.
Confidentiality, making sure the record does not fall into the wrong hands. Making sure classified information stays that way.
Safety, making sure all stored information is not lost.

When storing my records, I find the safest place for my files.  When putting the records in the folders and labeling them, I always think of if I need this where would I look.  I use different colored labels, so that they all don't blend together.  The confidentiality of some of my records is important to me.  The more important records I keep in a safe.

When looking for a file folder that I cannot locate.  I do a process of elimination, think of other areas that item could be filed.

Why I need to update my filing system.  After reading this chapter, I find that there is room for improvement in my filing system.  I need to work on findability, finding the best place to put a file, where to file it.  I've always had my files in safe place.  The confidential files I have always kept locked away.  My main area to work on is organizational, including findability.

Tuesday, October 29, 2013

Google Drive

My experience is very limited in Google Drive.  I've only had the opportunity to use Google Drive once.  I used it for a survey that I created. From what I researched, I could use Google Drive as an Internet flash drive.  I hope to have more opportunities to explore the different options of Google Drive.

Tuesday, October 15, 2013

Strengthen written communication

The ways this chapter has helped me recognize how I can strengthen my written communication:
  • By using the 4 C's
    • Complete
    • Correct
    • Concise
    • Courteous
  • By using the 6 planning steps
    • Know your purpose or goal
    • Visualize/Analyze your reader
    • Choose your ideas (consider your tone)
    • Get your facts
    • Organize content
    • Write, revise, proofread, and rewrite
  • By using the correct approach for the right situation
    • Direct
      • Good news
    • Indirect
      • Bad news
    • Persuasive
      • Sales/special request
With these tools that I was given in this chapter I am hopeful I can improve my writing skills.  I have always had problems with english and writing. I need to proofread my work more.

Tuesday, October 8, 2013

Poor Customer Service

Recently I switched phone carriers from Verizon to AT&T.  When I went into the store to change carriers I was greeted promptly.  They were having problems with their system.  I was told they could not activate my number.  But my number was no longer on Verizon either.  I was told it would take about 5 days to activate my number.  Now I had no phone number, it was somewhere lost.  After about 4 hours, they gave me a loaner number.  They kept my sim card, which had all my contacts on it.  When I went in to complete the transaction I started 5 days earlier, my sim card was missing.  AT&T lost my 200 contacts, all they could say was sorry.  I was very displeased with them.  I was told that I would receive a credit on my bill.  I received my bill.  There was no credit, but there was a charge for an extra phone.  I still have not be able to resolve this matter.  My experience with AT&T as an external customer was displeasing.

Here are a few ways AT&T could of handled my situation better:
  • They should of not been careless with my sim card.
  • They should not of took so long to let me know that there was a problem with the system.
  • They should of followed up on making sure I had the appropriate credit on my account.
  • They should of noted that the phone number was on loan and not to be charged to the account.
I will stay with AT&T because I am under contract.  I hope the customer service will improve.

Future Leader

This chapter on leadership was very informative. This chapter states that not everyone can be a leader.  I've been in management before.  For seven years I ran an RV Park.  I was the operational manager.  During the seven years, I used a lot of the ideas that was in this chapter.  Being a leader you need to be open to suggestions of others.  A large part of the job is to guide the people under you.  When I was the operation manager of the RV Park, I did not ask my employees to do anything I would not do.  I would work along side of them and answer any questions.

In the future I will continue to use this strategy.  Making sure there is open communication.  Set goals for our group.  I will lead our team into the future.  I will take charge and delegate tasks as needed.