Strengthen written communication

The ways this chapter has helped me recognize how I can strengthen my written communication:

• By using the 4 C's
• Complete
• Correct
• Concise
• Courteous
• By using the 6 planning steps
• Know your purpose or goal
• Visualize/Analyze your reader
• Choose your ideas (consider your tone)
• Get your facts
• Organize content
• Write, revise, proofread, and rewrite
• By using the correct approach for the right situation
• Direct
• Good news
• Indirect
• Bad news
• Persuasive
• Sales/special request

With these tools that I was given in this chapter I am hopeful I can improve my writing skills.  I have always had problems with english and writing. I need to proofread my work more.